Job Satisfaction Questionnaire
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About Job Satisfaction Questionnaire
Scale Name
Job Satisfaction Questionnaire
Author Details
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Translation Availability
Not Sure

Background/Description
The Job Satisfaction Questionnaire (JSQ) is designed to assess an individual’s satisfaction across multiple dimensions of their job. Job satisfaction refers to the positive or negative feelings employees have about their work and organizational environment. High job satisfaction is associated with greater productivity, lower turnover rates, and better workplace morale, while low satisfaction can lead to burnout, absenteeism, and poor performance.
The JSQ covers aspects such as:
- Pay: Satisfaction with compensation and benefits.
- Supervision: Satisfaction with leadership and support from managers.
- Work Itself: Contentment with job tasks, responsibilities, and nature of the work.
- Coworkers: Satisfaction with interpersonal relationships in the workplace.
- Promotions: Satisfaction with career advancement opportunities.
- Operating Conditions: Satisfaction with workplace policies, rules, and processes.
By assessing these various facets, the JSQ offers a holistic understanding of job satisfaction within an organization.
Administration, Scoring and Interpretation
The Job Satisfaction Questionnaire typically consists of 36 items, each rated on a 5-point Likert scale ranging from 1 (Strongly Disagree) to 5 (Strongly Agree). Each item reflects an aspect of job satisfaction, and the responses are aggregated to compute a total satisfaction score or scores by subscale.
Reliability and Validity
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Available Versions
Multiple-Items
Reference
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Important Link
Scale File:
Frequently Asked Questions
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